SIR20116

Certificate II in Community Pharmacy

Mode of Delivery: 
Face-to-Face classroom delivery

 

Course Duration: 

Certificate II in Community Pharmacy is composed of 15 weeks (300 hours) of face to face sessions which is made up of 2 unequal semesters with a break for holidays. The student is required to complete a minimum of 80 hours of work placement hours in order to complete the workplace tasks. Therefore, Certificate II in Community Pharmacy has a course duration of a minimum of 4 months however the length of the course will depend on the student’s current skills and abilities, prior experiences and Language, Literacy and Numeracy support required.

Nevertheless, a student has up to 12 months to complete the course requirements which includes the face-to-face theory/workbooks and workplace tasks.

 

Location: 
177C Glenroy Road, Glenroy, VIC 3046

 

Fees:  $1,000

Overview

The certificate II in Community Pharmacy is the first step in a career in community pharmacy. This qualification provides trainees with the basic skills in both pharmacy and retail skills. This course also teaches work-ready skills, customer service, workplace healthy and safety and front-of-shop skills.

Certificate II in Community Pharmacy is aimed at recent school leavers, new pharmacy assistants or job-seekers interested in beginning their career in community pharmacy. This qualification reflects the role of pharmacy assistants who use a defined and limited range of customer service skills. With basic product knowledge, they recommend and supply a limited range of products to customers and often refer enquiries to other team members. This qualification provides trainees with a basic understating of medicines, their location in the pharmacy and the important questions needed to be asked to customers.

Pharmacy assistants are involved in mainly routine front of pharmacy tasks such as point-of-sale service, stock maintenance and display. They work under close supervision, with guidance from more experienced and senior pharmacy assistants and ultimately under the supervising pharmacist.

This qualification is nationally recognised in all states and territories of Australia.

    Delivery:

    The student is required to achieve competency in 12 units in order to complete the course.

    This course is delivered via workbook and face-to-face classroom sessions, whilst working in a community pharmacy to complete workplace-specific tasks. Support and assistance is provided by a qualified trainer throughout the course duration.

    The student will undergo:

        • An introduction process explaining the units of competency and the training and assessment program, in addition to ensuring the potential student has organized or in the process of organizing a work placement.
             – The student may commence the course prior to securing a work placement site, however, he/she will not be able to complete the program without completing the work placement tasks; therefore the student has up to 12 months from the commencement of the course to complete all the course requirements.
        • A review of the available units of competency that may be selected. The units of competency to be included in a participant’s training program will be determined by discussions with the student, an employer representative (where applicable) and an Eminent College of Education representative.  
        • An induction into the training program

    A review and sign off of the training plan

      Qualification Structure:

      Unit of Competency
      Course Code Course Title Core or Elective
      SIRCCCS001 Interact with pharmacy customers Core
      SIRCIND001 Work effectively in a community pharmacy Core
      SIRCINF001 Use pharmacy practices for infection control Core
      HLTWHS001 Participate in workplace health and safety Core
      SIRCIND002 Support the supply of Pharmacy Medicines and Pharmacist Only Medicines Elective
      SIRCPPA001 Assist customers with vitamins, minerals and supplements Elective
      SIRCPPA004 Assist customers with oral care products Elective
      SIRCPPA006 Assist customers with skin and anti-fungal products Elective
      SIRXCOM002 Work effectively in a team Elective
      SIRXCEG001 Engage the customer Elective
      SIRXCEG002 Assist with customer difficulties Elective
      SIRXCEG003 Build Customer relationships and loyalty Elective

      Assessment Methods

      The student is required to achieve competency in 12 units in order to complete the course.

      This course is delivered via workbook and face-to-face classroom sessions, whilst working in a community pharmacy to complete workplace specific tasks. Support and assistance is provided by a qualified trainer throughout the course duration.

      The student will undergo:

      • An introduction process explaining the units of competency and the training and assessment program, in addition to ensuring the potential student has organized or in the process of organizing a work placement.
      o The student may commence the course prior to securing a work placement site, however he/she will not be able to complete the program without completing the work placement tasks; therefore the student has up to 12 months from the commencement of the course to complete all the course requirements.
      • A review of the available units of competency that may be selected. The units of competency to be included in a participant’s training program will be determined by discussions with the student, an employer representative (where applicable) and an Eminent College of Education representative.  
      • An induction into the training program

      A review and sign off of the training plan

      Entry Requirements

      The entry requirements to this program is that students are eighteen years of age or older. Students should own or have ready access to a computer and a willingness to learn. It would be assumed students have completed Year 10 at school with sound literacy and numeracy skills.

      If the student wishes to discuss this matter further, they are free to contact one of the course advisers. Students will be made aware of the specific skills that underpin the outcomes and performance requirements of the course units to ensure they are capable of demonstrating competence prior to entering the program.

      All learners must undertake a language, literacy and numeracy assessment. A LLN test has been developed for this purpose. Students who do not have the required LLN skills will be referred to another provider to further develop their LLN skills so that they can enroll in the course in the next intake.

      Access to a practice environment:

      The units in this course are designed to be practiced and assessed in the workplace in addition to the classroom theory/assessments. Therefore, access to a practical work placement in a community pharmacy is necessary in order to competently complete the work placement tasks, according to the pharmacy industry standards.  

      Completion of the Course

      Upon successful completion of this course, you will receive a state and nationally accredited certificate “SIR20116 – Certificate II in Community Pharmacy” issued by Eminent College of Education (RTO NO. 45060)

       

      Learners who complete this qualification can progress their career and complete the Certificate III in Community Pharmacy

       

      Course Availability

      Eminent College of Education provide the following course during the day and evening, and on the weekends. Please contact Eminent College of Education for confirmation of the commencement date for the next available training session.

      Reasonable Adjustment

      There may be times and situations in which a student may require ‘reasonable adjustment’ of the training and assessment methods implemented by the RTO to meet their specific individual needs. These individual student needs may include (but not limited to):

      • Disability
      • Temporary or permanent injury (i.e. back injury, broken leg/arm)
      • Sight or hearing impairments

       

      Reasonable adjustments to the way in which evidence of performance is gathered (e.g. in terms of the information to be provided to the candidate and the type of evidence to be collected from the candidate) can only occur where the adjustments do not alter the expected performance standards for learning and assessment.

       

      The reasonable adjustments to the training and assessment process may include a variety of modifications to the methods of delivery and assessment to assist the student to undertake the course. The adjustments may include actions such as:

      • assistance in the form of the training location to allow easier access
      • accessing relevant equipment or aids to assist the student
      • adjustments to the assessment methods to cater for any special needs (without effecting the integrity of the outcome)

       

      Where a student requests or is identified as requiring reasonable adjustment to the training and assessment process a detailed training and assessment plan including timetables, notes regarding the required adjustments, and any related communications regarding the adjustments must be maintained in the students file.

      Contact Details

      Phone: (03) 8395 1056

      Mobile: 0402 948 164

      Email: admin@eminent.com.au

      A: 177C Glenroy Rd, Glenroy VIC 3046

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